Terms and Conditions

Payment Option and Backorder

We will contact you after the order has been processed for your credit card information, or to expedite you order you can leave your credit card information in the notes during checkout. Your credit card will only be charged when your order is ready to be shipped.  All credit card information is transmitted and store securely with SHA2 256-bit encryption.

A charge of $50 USD will be applied in the event of a NSF Cheque and the order will only be shipped when the cheque is cleared and paid in full along with any fees associated. No further orders will be entertained until after the payment is made in full.
Items which are out of stock will be invoiced and shipped on a later date as soon as the product is made available. A new invoice will then be issued with charges for the item and related shipping costs.

 

Returns

We do not accept returns under any circumstance unless the fault is deemed on our part.  Any defective or damaged item will either be repaired or exchanged or a credit memo will be issued at our discretion.  A handling fee of 30% may be charged for orders returned, refused,cancelled or not picked up. 

 

Damages

For any item damaged during shipping, please contact us via email at sales@tobintate.com with a photo of the damaged product, the item number and invoice number within 10 business days of receipt of the item.  Any claims made after 10 business days will not be accommodated. 

Once your claim has been processed, you will be either contacted via email or phone for instructions on how to proceed.

 

Prices

Prices shown on TobinTate.com's website do not include shipping and handling. Neither do the prices include taxes unless otherwise noted. All prices are in United States Dollars. 

Prices may be changed at any time without further notice. We reserve the right to change our product's prices at any time without further notice.

 

Errors, Misprints, and Omissions 

Our goal is to provide current and accurate information on our website. However, errors, misprints, and omissions sometimes occur. These include but are not limited to incorrect or incomplete prices, descriptions, specifications, photographs or illustrations. TobinTate.com makes no warranty that the content of the website is accurate or complete.

Prior to shipment or delivery of any order, TobinTate.com may cancel, reject, correct, or terminate any order for products for which the price was incorrectly displayed or where we otherwise displayed erroneous, incomplete, or inaccurate information. TobinTate.com can cancel, reject, correct or terminate at any stage of the order processing, including after an order has been submitted and confirmed.

TobinTate.com is not obligated to complete any sell of products, services, or insurance based on errors, misprints, or omissions on our website.

TobinTate.com may at any time, with no prior notice or liability to any website user (a) correct any error, inaccuracy, or omission; (b) change the products and services available on the website, or the prices, description, and specifications of such products.